1). You can return the product you bought if it is defective or has been sent incorrectly by the store, after first contacting by phone, during the opening hours of the store. The return must be made within 15 days from the day of receipt and the replacement will be made directly from the store without any shipping charges.

2). If you want to change your product with another one, you must contact the store by phone during its opening hours and complete your return within 15 days from the day you received your order, with shipping costs in full.

3). In case you wish to cancel your purchase and get your money back, without replacing the product, this can be done within 15 days after first contacting the store by phone. If the product is intact, placed in a secure package, along with the return form completed with your details, the refund will be made to your account within 10 days.

4). It is also possible to cancel your order by phone, in case it has not yet left the store.

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